Company Policy
Cancellations
- Once placed orders cannot be cancelled.
Customers Claiming Non Receipt of Product (s)
- If you feel that there is a discrepancy with your order (i.e. non receipt of product or wrong product received), you must contact a customer service representative within 24 hours from the date your package is received. We will research the discrepancy and contact you with a resolution. A representative may be contacted at support@curestrepthroat.com.
Returns & Guarantees
- All sales are final.
- Our guarantee is contingent on you contacting customer service representative within 5 days after receipt of product(s) if no noticeable improvement is realized. This would allow your customer service representative to make adjustments in the regimen.
- We are not responsible for self-diagnosis or misdiagnosis. We guarantee our products to work only for the ailment it was intended for; therefore, it is the customer's responsibility to properly diagnose their problem.
- All refunds will be processed in the manner they were charged. The process will take up to 15 business days. If the original method of payment has been closed, we require proof in order to process a refund in an alternative form.
- The use of multiple treatment programs while using our products or regimens for the same ailment can also make our guarantee void as other treatments may interfere with our regimen.
- We reserve the right to make changes or modifications to our policies at any time.
